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TERMS & CONDITIONS
CUSTOMER CARE
Welcome to Serumsly Beauty. These Terms & Conditions govern your access to and use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.
1. General Information
Serumsly Beauty is an online store offering beauty, skincare, and personal care products.
Throughout these Terms & Conditions, the terms "we," "us," and "our" refer to Serumsly Beauty. The terms "you" and "your" refer to customers and website visitors.
Business Information:
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Store Name: Serumsly Beauty
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Business Name: [Your Legal Business Name]
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Business Address: [Your Business Address]
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Contact Email: [Your Customer Service Email]
2. Eligibility
By using this website, you confirm that you are at least the age of majority in your country or that you have permission from a parent or legal guardian to use this website.
You agree to provide accurate, complete, and up-to-date information when placing an order.
3. Products and Availability
We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate.
However, product colors, packaging, and appearance may vary slightly from the images displayed on our website.
All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time, subject to applicable law.
If a product becomes unavailable after you place an order, we will notify you and provide an appropriate solution, including a refund where applicable.
4. Prices and Payments
All prices are displayed in the currency indicated on our website.
Unless otherwise stated, prices do not include additional taxes, customs duties, or import charges that may apply to your order.
We reserve the right to change prices at any time. The price applicable to your purchase is the price displayed at checkout when your order is placed.
Payment must be completed using one of the payment methods available at checkout.
Your order will be processed after payment has been successfully confirmed.
5. Orders and Order Acceptance
After placing an order, you may receive an order confirmation email.
This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.
We reserve the right to cancel or refuse an order in circumstances permitted by law, including suspected fraudulent activity, pricing errors, or product unavailability.
If your order is cancelled after payment, you will receive a refund for the amount paid.
6. Shipping and Delivery
We aim to process orders within the timeframe stated in our Shipping Policy.
Delivery estimates are provided for guidance and may vary depending on your location, shipping carrier, customs procedures, and other circumstances.
As a dropshipping store, products may be shipped directly from our suppliers or fulfillment partners.
We remain responsible for fulfilling our obligations to customers under applicable consumer protection laws.
For further information, please review our Shipping Policy.
7. Returns, Refunds, and Exchanges
We want you to be satisfied with your purchase.
Returns, refunds, and exchanges are handled in accordance with our Return & Exchange Policy and applicable consumer protection laws.
Nothing in these Terms & Conditions limits any statutory rights you may have, including applicable cancellation, withdrawal, refund, or product conformity rights.
Please review our Return & Exchange Policy before placing an order.
8. Product Safety and Use
Please read all product labels, instructions, warnings, and ingredient information before using any product.
Individual results may vary depending on skin type, personal circumstances, and product use.
Our beauty and skincare products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized and stated in accordance with applicable law.
If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice.
You are responsible for using products according to their instructions and warnings.
9. Intellectual Property
All content on this website, including text, logos, graphics, images, and design elements, is owned by or licensed to Serumsly Beauty, unless otherwise stated.
You may not copy, reproduce, distribute, modify, or commercially use our website content without prior written permission, except as permitted by law.
10. Prohibited Activities
You agree not to use our website:
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For any unlawful purpose.
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To engage in fraudulent activities.
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To interfere with the security or functionality of the website.
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To submit false or misleading information.
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To copy or misuse website content without authorization.
We reserve the right to restrict access to our website where permitted by law if these terms are violated.
11. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and analytics tools.
We are not responsible for the content, policies, or practices of third-party websites.
Your use of third-party services may be subject to their own terms and privacy policies.
12. Limitation of Liability
To the extent permitted by applicable law, Serumsly Beauty shall not be liable for indirect or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud, personal injury caused by negligence, or statutory consumer rights.
Nothing in these terms affects your legal rights as a consumer.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be processed as described in that policy, subject to applicable data protection laws.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Changes will apply from the date they are published, except where applicable law requires otherwise.
We encourage you to review this page periodically.
15. Governing Law
These Terms & Conditions are governed by the laws applicable to the operation of Serumsly Beauty, without prejudice to any mandatory consumer protection rights that apply in your country of residence.
If you are a consumer in the European Union or the United Kingdom, nothing in these terms deprives you of protections granted to you by applicable mandatory consumer protection laws.
16. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Serumsly Beauty
Email: support_Serumsly@psicosavini.online
Thank you for shopping with Serumsly Beauty.
Your beauty. Your confidence. Your way.
PAYMENT METHODS
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Credit / Debit Cards
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​PAYPAL
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Offline Payments